Priya Raman, Sixth Street Plumbing and Mechanical, Denver

Priya Raman, service manager at Sixth Street Plumbing and Mechanical in Denver.

Twelve years in the trade, six on this side of the desk. We're about 60/40 service to projects, and the projects half keeps trying to eat the service half.

I'm here for the change order conversations. If you've figured out how to price a scope change without losing a week, I want to hear it.