Create a post to help us get to know you better. You can use these sample questions to start with:

• What is your current role?

• Share some of your skills and experience!

• What's your favorite thing about working with communities?

• What are your top 3 goals for your community?

• What have you learned recently about community building/community engagement?

You edit it before it goes. Nothing sends on its own.

This was the top ask from the dispatchers we sat with this summer. They were rewriting the same paragraph forty times a day.

It's on for Service accounts starting this week. If you'd rather write your own, you can turn it off per customer in Service settings.

Covers invoice drafts from closeout notes, applying payments, chasing retainage, and what to check before an invoice leaves the building.

About 40 minutes. Most of it is things people figure out the hard way in month three.

Coming here soon. Until then it's in the existing training platform under Billing.

Covers PM agreements across multiple sites, work order closeout and what to require from the field, quoting change orders mid-project, and the reports worth looking at on a Monday.

About an hour. Built for someone who already knows the work and needs to know where it lives in the system.

Coming here soon. Until then it's in the existing training platform under Operations.

Covers assigning by trade and crew, handling an emergency call that lands mid-day, moving a PM route when the weather turns, and reading the board at a glance.

Roughly 45 minutes, split into short pieces you can do between calls.

Coming here soon. Until then it's in the existing training platform under Dispatch.

Today, courses and certification tracks still live in our existing training platform. Your login works the same way it always has, and nothing you've already completed goes away.

What lands here first: short role-based paths for dispatchers, ops managers, and office staff. Quick walkthroughs for the things new users ask about in week one. And a place to ask a question about a course without leaving the community.

The three paths below are placeholders while we move content across. If there's a role we've missed, say so in Ideas and we'll build that one next.

A window we can send from the schedule, plus a text when the tech is actually on the way, would cut the "where is he" calls a lot. We field more of those than anything else.

We've been faking it with a manual text and it works, it's just one more thing for the office to remember.

Give us a way to select a route, or a whole day, and push it out by a set number of days, with the option to skip weekends.

We lose about two hours of office time every time the weather turns, and it turns a lot here.